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​EPCOR provides service to nearly 39,000 people in Bullhead City through the Mohave water district, which is next to the Laughlin Ranch community. LR Water (the previous water provider) was intended as a temporary water service solution for Laughlin Ranch and EPCOR agreed to become the new water service provider for the community.

On January 13 the Arizona Corporation Commission (ACC) approved EPCOR's request to extend the existing Mohave water district to include Laughlin Ranch. On January 24, EPCOR became the new water service provider for Laughlin Ranch.

What changed?

24/7 customer service

With EPCOR, Laughlin Ranch homeowners now have 24/7 customer service, 365 days a year. Whether it's a question about your account or you need service support, you can reach a member of our Customer Care team or login to your online account portal anytime you need. 

You'll need your account number to set up your online account profile.

Rates for water service in the Mohave water district

Water is a valuable resource. Costs to provide water and water service are increasing as resources are strained, systems age and must be maintained, repaired and replaced, and federal and state requirements for safe drinking water must be met.

As part of the Mohave water district, Laughlin Ranch customers pay the rates that are in effect today for that district. Rates for water service in the Mohave water district are set by the ACC based on the reasonable costs and investments necessary to maintain the system and provide service.

Charges for water service include a basic service charge plus charges based on the amount of water an individual customer uses. The average customer in the Mohave water district with a 5/8-inch meter uses 6,800 gallons of water each month and pays a monthly bill of $27.84 .

Improving your water and your water service

At EPCOR, the quality and safety of the water we provide are our top priority and it is our goal to meet or surpass all federal and state water quality standards.

Federal water quality standards designed to protect public health are set by the Environmental Protection Agency (EPA). The water that EPCOR treats and delivers to customers meets all Federal and state drinking water standards, and we are bringing that commitment to the community of Laughlin Ranch.

We understand that, in the past, in-home treatment systems were needed. But EPCOR's treatment and distribution system is more comprehensive and does that work for you. Now that EPCOR is your water service provider, we've connected the Laughlin Ranch community to EPCOR's water system so your water will comply with drinking water standards before it arrives at your tap and you no longer need the point-of-use treatment system inside your home.

Please note: Because the point-of-use systems are not owned by EPCOR, we aren't able to provide advice or direction on the use and maintenance of the units.

 Supporting documents