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Contact our customer service representatives:
We provide electricity for Collingwood, Stayner, Creemore and a portion of Blue Mountains (formerly Thornbury). We also bill you for water and sewer services on behalf of the Town of Collingwood.
Contact your local municipality if you require water/sewer services in Stayner, Creemore or Blue Mountains.
When opening or making changes to your services, please give us 3 days advance notice. Advance notice ensures your move is completed in a timely manner.
Starting or moving services
If you are opening your first EPCOR account or already have an account with us and are moving to a new, resale or rental home, follow the below steps to start services:
- Fill out the
Electrical Energy and/or Water Services Contract Application Form
- Email the completed form to
- If notification from your lawyer is required to complete your request, please get them to contact us at the above phone number or email or fax us at (705) 445-8267.
It may take up to 8 weeks to receive your first bill. A setup fee will be applied.
Make your payments hassle-free by signing up for automatic withdrawal.