Skip ribbon commands
Skip to main content

Sign up for power outage alerts and receive text or email notices that include outages in your area, when you can expect the power to be back on, and when the outage is repaired and the power is back on. If your power is out and you didn't get an alert, please call our 24/7 power emergency number.


Learn more about preparing for a power outage here.

Is your water out? You can find out about water outages and alerts in your area here.

Sign up for power outage alerts

Be in the know when it comes to any current or scheduled power outages in your area, plus find out when you can expect the power to be back on. It's easy to sign up and gives you peace of mind.

Sign up for power outage alerts in Edmonton.

Outage alerts

When you sign up for our power outage alerts, we'll keep you up-to-date as we fix the problem.

It starts with an initial alert that lets you know we're aware of the power outage and that our crews are looking into it.

Next, you'll get one or more update alerts that let you know the cause of the power outage and an estimate on the repair time.

Once your power is back up in your area, we'll send you a restoration alert.

If you're still without power, please check our power outage page.

Didn't get an alert?

Not all power outages result in outage alerts being sent out. You may not have been alerted if the power outage was only to your home or building, or if it affected less than 12 addresses.

If you have a power outage and haven't been notified, please call our 24/7 power emergency line at (780) 412-4500.