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In Alberta, you have the power to choose how you buy electricity. You can sign up with a competitive retailer, like Encor by EPCOR for your home or business, or you can choose to stay on the regulated rate option.
Encor by EPCOR offers easy-to-manage, no obligation energy plans. Choose from natural gas, electricity and green energy options. With a fixed home energy plan from Encor by EPCOR, you'll know what your energy rate will be from month to month. You won't have to worry about keeping track of multiple energy bills or switching plans if circumstances change.
Choose your Encor energy plan
Not everyone wants to sign a contract for electricity. If that describes you, you can choose our regulated rate option. There is no contract and you pay month to month. This option is offered at the current market price, so your energy rate will change every month. If you choose not to sign up with a competitive retailer, you'll be defaulted to the regulated rate option.
Sign up for the Regulated Rate Option
It takes just 10 to 15 minutes; we'll even help you switch from your current provider if you have one.
Whether you are transferring your services to a new address or hooking up service to a location with no power, here's what you'll need to sign up online or over the phone with the help of one of our experts:
Your contact details, including your email address
Your service address
Your site identification number (if you know it)
Your billing address
Build your Encor energy plan now Get started with the Regulated Rate Option
After signing up, you can expect to receive services within 3 business days or, for a small fee, you can receive services the next business day.
If you are hooking up service for the first time, you'll need a meter. If your site has passed inspection and all permits are in place, you can request a meter installation (for both power and water) through our website by
creating an account.
However, if your inspections have not all passed or if you wish to make changes to your existing meters, please call us at (780) 310-4300.
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Life with Encor has its perks. And it's easy. We've got promotions made just for you and no obligation natural gas, electricity and green energy plans.
If you choose not to sign up with a competitive retailer, you'll be defaulted to the regulated rate option (RRO). The RRO is an electricity rate that reflects the current market price, so it changes every month. This rate is reviewed and approved by the Alberta Utilities Commission (AUC).
All customers are free to purchase natural gas services from the default supply provider or from a retailer of their choice and to purchase electricity services from the regulated rate provider or from a retailer of their choice. The delivery of natural gas and electricity to you is not affected by your choice. If you change who you purchase natural gas services or electricity services from, you will continue receiving natural gas and electricity from the distribution company in your service area. For a current list of retailers you may choose from, visit
ucahelps.alberta.ca or call
310-4822 (toll free in Alberta). Some offers, in whole or in part, may not be available in gas co-ops, municipally owned utilities, and some Rural Electrification Associations.