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1.0 Choose Your Connection

1.1 Power connection process and time frames

EPCOR Distribution and Transmission Inc. (EDTI) has an easy-to-follow process that describes the power connection process and the length of time it typically takes to get connected. If you are looking for a Primary Metered Service, please see the Time Frames Section (5.2) for more information on timing. Depending on the type of connection you need, the entire process can take months to complete. It's important to plan this time frame into your schedule.

1.2 Clearance to overhead and underground power lines

It's also important to be aware of any power lines in the area when planning your construction. The required clearance for overhead power lines may be as much as 7.0 metres. You must consider the proximity of planned structures to power lineslines; structures that are too close to power lines can cause serious safety risks. All costs associated with meeting the required code clearances are the owner's responsibility. If the site is deemed unsafe, a stop-work order may be issued. You can get more information on building near overhead lines and learn more at Where's the Line.

1.3 Project overview

Table 1 is a valuable guide to help you with your planning and construction. It provides a summary of the types of service connections and outlines the customer's responsibilities, as well as EDTI's responsibilities, when completing a new connection. The table includes the service connection point and point of service.

1.4 Select the service type that works for you

We’ve noticed that most new customers need information about specific connections, so we are providing information in that format. Take special note of the maximum service limits. EDTI Customer Engineering Services must confirm all services prior to construction approval. The maximum service limits specified below apply only to dedicated transformers. If multiple customers share a transformer, limits may need to be reduced or alternate servicing arrangements made. Contact us to discuss your particular servicing details.

Maximum service limits apply to services within our 15 kV and 25 kV service areas. For any new or increased services in the 5 kV distribution area, contact us for limits. Refer to Drawing 29 for the primary voltage in your area, and contact us for confirmation.

Mutual heating can affect the number of secondary conductors required which in turn may limit your choice of service type.  See rule 4.004 (d) of the Canadian Electrical Code Part 1 for more information on mutual heating and Cable Installation Section 2.22 of this guide for information on the maximum number of conductors allowed.